Building & Leading Resilient Teams Training Program

Collective resilience is the ability to overcome adversity, and then adapt and grow because of that adversity. Resilient teams are stronger together and they make organizational learning and change possible. Front-line supervisors build resilient teams by creating a positive climate, developing cohesion, and providing purpose.

Solving problems and overcoming challenges is a learning process. Middle managers facilitate the team’s ability to learn by analyzing team learning capacity, orienting on team goals, encouraging constructive dialogue, and building new mental models. We call this certification “coach” because middle managers are responsible for coaching their front-line supervisors to build resilient teams.  

Senior leaders support the organization’s ability to learn by analyzing organizational learning capacity, promoting a shared vision, fostering knowledge emergence, and ensuring knowledge diffusion. We call this certification “trainer” because senior leaders are responsible for the leadership training of front-line supervisors and middle managers.